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General FAQsSMART Health Card QuestionsAbout the CommonTrust NetworkApp ErrorsSecurity

SMART® Health Card Verifier App -FAQs

General FAQs

What is the SMART® Health Card Verifier App?

The SMART® Health Card Verifier App allows someone to scan a SMART Health Card QR code to quickly verify an individual’s COVID-19 test or vaccination status. The service is brought to you by The Commons Project Foundation, built on standards from SMART Health IT.

How does the SMART® Health Card Verifier work?

When a SMART Health Card QR code is scanned by the SMART® Health Card Verifier app, two key pieces of information are displayed: (1) whether the SMART Health Card is valid and (2) whether the issuer is in The CommonTrust Network’s registry of trusted issuers. Other information displayed includes issuer name, vaccine or test type, dates of vaccine ir test, and name and date of birth of the recipient.

The SMART Health Card Verifier App does not scan paper CDC cards.

Who is the SMART® Health Card Verifier app for?

The verifier app is designed for anyone who needs to be able to quickly verify individuals’ COVID-19 test or vaccination status in a secure and fraud resistant way. Free to use, the SMART® Health Card Verifier app makes verifying COVID-19 health status easy for businesses, from bars and clubs to restaurants to sporting venues to employers.

What is a SMART Health Card?

A SMART Health Card is a paper or digital version of your clinical information, such as vaccination history or test results. They allow individuals to keep a copy of their records on hand and easily share this information with others if they choose. SMART Health Cards contain this information in a format that is secure, portable, and easy for entities like airlines, governments, and venues to verify. When scanned, a verifier can easily see that the information on the card has not been tampered with, making SMART Health Cards a safe and reliable way to demonstrate health status.

For more information on SMART Health Cards, please visit the SMART Health Card FAQ section.

How do I use the SMART® Health Card Verifier?

Simply download the SMART Health Card Verifier App from the Apple or Google Play store and it’s ready for use, without any need to log in. Use the camera within the app to scan SMART Health Card QR codes and one of the three results will appear (as shown in the screenshot below).

What does it mean if an issuer is not recognized?

This means that the SMART Health Card scanned is valid, but came from an issuer that is not in the CommonTrust Network’s registry of trusted issuers. This may indicate that the issuer is not part of the CommonTrust Network. In the case of an unrecognized issuer, the issuer URL will be provided.

What does it mean if a SMART Health Card is not verified?

This means that the SMART Health Card scanned is not valid, as it may have been corrupted or modified after it was issued.

What health information is shown in the SMART® Health Card Verifier?

Only key information needed for verification is shown when a SMART Health Card is scanned. This includes:

  • Issuer name
  • Vaccine or test type
  • Dates of vaccine or test
  • Name and date of birth of recipient

Do I need to create an account to use the SMART® Health Card Verifier App?

No account is needed to use the app. The app does not collect any personal data about you as the user of the app.

Is the SMART® Health Card Verifier free?

Yes, the SMART Health Card Verifier is free for anyone to use.

What technology do I need to have in order to download and use the SMART® Health Card Verifier?

To use the SMART Health Card Verifier App, you’ll need to have either an iPhone with operating system 11.0 or above, or an Android device with operating system 5.0 or above. You will also need to have access to the internet to download the app and scan SMART Health Cards.

SMART Health Card Questions

What personal information is shown when a verifier scans a SMART Health Card?

When someone scans your SMART Health Card, they will see your:

  • First and last name
  • Date of birth
  • Vaccination status (confirmed or not-confirmed) or testing status (positive or negative).

How do I get a SMART Health Card?

You might receive a paper or digital SMART Health Card from any organization that has your clinical information, such as a pharmacy, doctor’s office, or state registry.

To get a SMART Health Card, first, check with your state or county’s immunization registry. Many states have made SMART Health Cards available to residents via online portals:

  • California
  • Colorado
  • Connecticut
  • Delaware
  • Hawaii
  • Illinois
  • Louisiana
  • Massachusetts
  • Nevada
  • New Jersey
  • New York (Please note: only Excelsior Pass Plus is compatible with CommonHealth)
  • Puerto Rico
  • Rhode Island
  • Utah
  • Virginia
  • Washington

If you were vaccinated at certain retail pharmacies (such as Walmart, Sam’s Club,  CVS Health, Rite Aid, Walgreens, or Express Scripts), you can get a SMART Health Card by logging into your pharmacy portal.

You may be able to get a SMART Health Card from your healthcare provider by logging into your patient portal (such as MyChart or Cerner HealtheLife).

Please visit this page for a list of SMART Health Card issuers compatible with the Verifier app: https://www.commontrustnetwork.org/verifier-list

About the CommonTrust Network

What is the CommonTrust Network?

The CommonTrust Network is a registry of trusted data sources that includes testing providers, vaccination providers, and public health registries.

What does CommonTrust Network verified mean?

CommonTrust Network verified means that the SMART Health Card was actually issued by the listed issuer (for example, Walmart or the State of California). It also means that the issuer is an authorized test or vaccination provider or a government operated registry of health information that is in the CommonTrust registry.

App Errors

Why does the app say the QR code is invalid?

At this time, the verifier app only scans SMART Health Cards for COVID-19 test and vaccination records. If you try to scan a QR code that is NOT a SMART Health Card for a COVID-19 test or vaccination, the verifier app will tell you that it is invalid.

Can the app scan my CDC card?

The Verifier app only scans SMART Health Cards. Printed vaccination records that do not include a QR code, including CDC cards, cannot be scanned by the app.

Security

Is my data stored by the SMART Health Card Verifier app?

No personal data is collected about you as the user of the app. While the app will display some personal data about the person showing you their SMART Health Card to help verify their COVID-19 health status, no personally identifiable information from the SMART Health Cards you scan will be shared with us. For more details, please see our privacy policy.

How does the SMART Health Card Verifier App keep personal data safe?

The SMART Health Card Verifier App does not store any personally identifiable information. For more information, please see our privacy policy.

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